Posted by: bpsoshmhd | June 30, 2008

Tự Nguyện – Volunteer: Help with the NoVA Senior Information Line!

June 30, 2008: BPSOS-Falls Church is seeking a volunteer to support our Vietnamese Senior Information Line, which connects older Vietnamese adults to available social services, such as housing, insurance, and transportation.


1. Evaluate clients’ needs to determine eligibility for various programs.
2. Advocate or intercede on behalf of clients to achieve desired result or to obtain the desired information from another agency.
3. Follow-up with clients to ensure that that they have received appropriate information or service.
4. Identify and respond to clients who are in crisis.
5. Provide translation and/or interpretation services.
6. Maintain client records.
7. Attending meetings, trainings, and workshops.


1. Fluency in Vietnamese.
2. Basic knowledge about social services and eligibility requirements or willingness to learn about these services.
3. Strong listening and interpersonal skills.
4. Counseling or case management skills are desirable but not required.

For more information, please send a brief note describing your interest in this volunteer position to Kim Cuc at

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